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Full property management

Well-maintained, efficiently managed, financially rewarding.

Our property management service handles everything from tenant relations to maintenance and licensing, giving you a market rent and genuine peace of mind.

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Property manager checking a smoke alarm during a routine inspection

What we manage

Four pillars of a properly managed tenancy.

  • Tenant management

    We take care of tenant enquiries, rent collection and lease agreements — from move-in to check-out.

  • Maintenance services

    Our team handles all property maintenance, ensuring your investment stays in top condition.

  • Financial reporting

    Detailed monthly and annual reports to keep track of your property's performance.

  • Licensing compliance

    We take care of the entire landlord licensing process and keep your property fully compliant.

What managed really means

A month with M & K looking after your property.

Management is a rhythm, not a reaction. Here is what happens in a typical month and year — without you having to prompt any of it.
Monthly landlord statement and inspection report laid out on a desk
  1. 1stRent collectedRent is collected by standing order and reconciled the same day. Anything late is chased immediately.
  2. 3rdStatement issuedYour monthly statement shows rent received, any maintenance costs and the net amount transferred.
  3. OngoingTenant enquiries handledRepairs, questions and renewals come to us, not you. Emergencies are dealt with around the clock.
  4. QuarterlyInspection & reportA photographed inspection confirms the property is being looked after and flags maintenance early.
  5. AnnuallyCompliance renewedGas safety, alarms, licensing and EICR expiry dates are diarised and renewed without you asking.
  6. At renewalRent reviewedWe benchmark the rent against the market and negotiate the renewal — or re-let with minimal void.

Included as standard

Everything a hands-off landlord needs.

  • Dedicated point of contact

    One manager who knows your property, your tenants and your preferences.

  • Out-of-hours emergencies

    Leaks, lock-outs and heating failures handled whenever they happen.

  • Rent collection & arrears process

    Same-day reconciliation, prompt chasing and a clear escalation path.

  • Inspections & inventories

    Photographed check-in, quarterly inspections and a fair, evidenced check-out.

  • Vetted contractors

    Competitive quotes from trusted trades, with our remodelling team for bigger jobs.

  • Deposit & dispute handling

    Deposits protected correctly and deductions negotiated on your behalf.

Who it suits

Portfolio landlords, overseas owners and anyone short on time.

If you want a market rent without the workload, full management is the answer. Commission from 1%, confirmed in writing before you instruct us.
  • Landlords with more than one property who want a single monthly statement
  • Owners living abroad or outside London
  • Professionals who don't want tenant calls during the working day
  • Landlords new to licensing and compliance obligations
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Management FAQs

Compliance and service levels explained.

What is the difference between let-only, full management and guaranteed rent?

Let-only means we find and reference the tenant, prepare the paperwork and hand over to you. Full management adds rent collection, maintenance, inspections and compliance for the life of the tenancy. Guaranteed rent goes further: we become your tenant, pay you a fixed rent every month and manage the property ourselves.

Do I need a licence to let my property in Croydon?

Many Greater London boroughs, including Croydon, operate selective or additional licensing schemes covering privately rented homes and HMOs. Our full management and guaranteed rent services include handling the licence application and renewals on your behalf.

What compliance certificates do I need?

As a minimum: a valid Gas Safety Certificate (annually), an Electrical Installation Condition Report (every five years), an Energy Performance Certificate rated E or above, working smoke and carbon monoxide alarms, and deposit protection. We arrange all of these for managed and guaranteed rent properties, and can book a gas safety check, EICR or EPC on its own for any landlord.

Hand it over

Let us take the property off your to-do list.

Book a lettings valuation and we'll set out exactly what managed and guaranteed rent would each return.

Book a lettings valuation07935 573 405